Polar

Link a device or app

Polar

ON THIS PAGE

Link or unlink device or app
Points available
FAQs

Link or unlink device or app

Polar Loading

Link Polar

To unlink Polar, please click on "Unlink Polar".

To link your Polar account:

In AIA Vitality, enter your Polar Account email address above and click on ‘Link my Polar’
Note: please make sure your Polar Account's email is the same as the one you've used to create your AIA Vitality account
To finish the linking process:
- Log into your Polar account and go to your 'Settings
- Under 'Settings', click on 'Your Profile' tab then scroll to the bottom of the page
- Accept ‘AIA Vitality’ to begin syncing the apps

We're just updating things on our end. Please check back later.

To finish the linking process:

Log into your Polar account and go to the 'Your Profile' tab under the 'Settings' menu
Scroll to the bottom of the page and accept ‘AIA Vitality’ to begin syncing the apps

If you’ve already completed all steps above and no data appears after 48 hours, please check your Polar account has been saving your data correctly.

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all

Step Points available

Collapsed on load: false

Panel visible on load?: false

Points available

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion

Step

Collapsed on load: false

Panel visible on load?: false

Physical activity points

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/physical-activity-limits

Step

Collapsed on load: false

Panel visible on load?: false

Annual limit: 15,000 points

Daily limit: 100 points

Physical activity tracking

With this app, you can track your steps, calories, heart rate and speed, which contributes towards your Physical activity points:

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/steps-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Steps
^{per day}

50 points
^{= 7,500 steps}

100 points
^{= 12,500 steps}

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/calories-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Calories

^{per day}

50 points

^{= 30 mins exercise

+ 150 calories burned

(300 cals/hour)}

100 points

^{= 30 mins exercise

+ 300 calories burned

(600 cals/hour)}

^or

^{= 60 mins exercise

+ 300 calories burned

(300 cals/hour)}

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/speed-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Speed

^{per day}

50 points

^{= 30 mins exercise

averaging 4 km/hour}

100 points

^{= 30 mins exercise

averaging 7.2 km/hour}

^or

^{= 60 mins exercise

averaging 4 km/hour}

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/heart-rate-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Heart rate

^{per day}

50 points

^{= 30 mins exercise

averaging more than 60%

of your age's max heart rate}

100 points

^{= 30 mins exercise

averaging more than 70%

of your age's max heart rate}

^or

^{= 60 mins exercise

averaging more than 60%

of your age's max heart rate}

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/other-physical-activities

Step

Collapsed on load: false

Panel visible on load?: false

Activities that count towards "Physical activity points"

Physical activity tracking
^{by linking a device or app}

Active Benefits>

Visit a partner gym>

Organised Fitness Events>

Panel Path: /content/au-aiavitality/en/rest/earnpoints/link-device-or-app/devices-panel/2-devices-and-apps/polar/FAQs

Step FAQs

Collapsed on load: false

Panel visible on load?: false

FAQs

How do I make sure my fitness tracking data syncs to AIA Vitality so I can receive points?

Remember to sync your Polar account frequently with your AIA Vitality app by opening it on a regular basis.

I've linked my Polar app but the above status still shows a "Pending" message. What's going on?

"Pending" will appear when AIA Vitality is waiting on your Polar app to send us your recent activity data. Please make sure you have accepted AIA Vitality syncing within your Polar account. If you have already done this and the “Pending” message persists after 48 hours, please check that your Polar account has been saving your activity data correctly.

I haven't received points for my activity today even though I have qualified?
Sometimes the points can take up to 24 hours to allocate.