Runkeeper

    

Link or unlink device or app
RunKeeper Loading

To unlink, please click on "Unlink my Runkeeper account".

To link your Runkeeper account:

  1. Make sure you've downloaded the RunKeeper app for iOS or Android
  2. In AIA Vitality, click on ‘Link my RunKeeper account’
  3. Log in to your RunKeeper account or create a new RunKeeper account
  4. Click on the ‘Allow’ button to authorise the connection

We're just updating things on our end. Please check back later.

Your Runkeeper app will send us your most recent activity data shortly. If nothing appears after 48 hours, check your Runkeeper  account has been saving your data correctly.

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Step Points available
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Points available
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Step
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Step FAQs
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FAQs

How do I make sure my fitness tracking data syncs to AIA Vitality so I can receive points?
Remember to sync your Runkeeper account frequently with your AIA Vitality app by opening it on a regular basis.

 

I've linked my Runkeeper app but the above status still shows a "Pending" message. What's going on?

"Pending" will appear when AIA Vitality is waiting on your Runkeeper  app to send us your recent activity data. If this message persists after 48 hours, please check that your Runkeeper account has been saving your activity data correctly.

 

I haven't received points for my activity today even though I have qualified?
Sometimes the points can take up to 24 hours to allocate.