Fitbit

Link a device or app

Fitbit

ON THIS PAGE

Link or unlink device or app
Points available
Your Fitbit benefit
FAQs

Link or unlink device or app

Fitbit Loading

Link my Fitbit

To unlink Fibit, please click on ‘Unlink my Fitbit’.

To link your Fitbit account:

Ensure you have a Fitbit account and have linked your Fitbit device(s) to that account via the Fitbit app for iOS, Android or www.fitbit.com/au
In your AIA Vitality account, click on 'Link my Fitbit'
Log in using your Fitbit account username and password
Make sure you give us access to your "Profile" data when prompted

We're just updating things on our end. Please check back later.

Your Fitbit app will send us your most recent activity data shortly. If nothing appears after 48 hours, check your Fitbit account has been saving your data correctly.

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/sleep-nutrition-pa-all

Step Points available

Collapsed on load: false

Panel visible on load?: false

Points available

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion

Step

Collapsed on load: false

Panel visible on load?: false

Physical activity points

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/physical-activity-limits

Step

Collapsed on load: false

Panel visible on load?: false

Annual limit: 15,000 points

Daily limit: 100 points

Physical activity tracking

With this app, you can track your steps, calories, heart rate and speed, which contributes towards your Physical activity points:

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/steps-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Steps
^{per day}

50 points
^{= 7,500 steps}

100 points
^{= 12,500 steps}

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/calories-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Calories

^{per day}

50 points

^{= 30 mins exercise

+ 150 calories burned

(300 cals/hour)}

100 points

^{= 30 mins exercise

+ 300 calories burned

(600 cals/hour)}

^or

^{= 60 mins exercise

+ 300 calories burned

(300 cals/hour)}

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/speed-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Speed

^{per day}

50 points

^{= 30 mins exercise

averaging 4 km/hour}

100 points

^{= 30 mins exercise

averaging 7.2 km/hour}

^or

^{= 60 mins exercise

averaging 4 km/hour}

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/heart-rate-tracking

Step

Collapsed on load: false

Panel visible on load?: false

Heart rate

^{per day}

50 points

^{= 30 mins exercise

averaging more than 60%

of your age's max heart rate}

100 points

^{= 30 mins exercise

averaging more than 70%

of your age's max heart rate}

^or

^{= 60 mins exercise

averaging more than 60%

of your age's max heart rate}

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/all-physical-activity-accordion/other-physical-activities

Step

Collapsed on load: false

Panel visible on load?: false

Activities that count towards "Physical activity points"

Physical activity tracking
^{by linking a device or app}

Active Benefits>

Visit a partner gym>

Organised Fitness Events>

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/sleep-accordion

Step

Collapsed on load: false

Panel visible on load?: false

Sleep tracking points

Annual limit: 2,000 points

Daily limit: 10 points

A good night's sleep is important for your physical and mental wellbeing.

Sleep

^{per day/night}

10 points

^{= 7 hours or more}

Find out more

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/activity-tracking-panels/pa-all/nutrition-accordion

Step

Collapsed on load: false

Panel visible on load?: false

Nutrition tracking points

Annual limit: 4,800 points

Every 3 months: 1,200 points

Track your meals to earn 1,200 points per calendar quarter.

Track meals

^{every 3 months}

1,200 points

^{= 3 meals per day (for 7 consecutive days)}

Find out more

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/devices-panel/2-devices-and-apps/fitbit/01-shop-fitbit

Step Your Fitbit benefit

Collapsed on load: false

Panel visible on load?: false

Your Fitbit benefit

Need a fitness device to link up to AIA Vitality? We've got you covered.

_{Save up to}
25% off

_{On selected}
Fitbit devices

_+ Get
Free shipping
^{on orders over $65}

Find out more

Panel Path: /content/au-aiavitality/en/vmp/earnpoints/link-device-or-app/devices-panel/2-devices-and-apps/fitbit/02-FAQs

Step FAQs

Collapsed on load: false

Panel visible on load?: false

FAQs

How do I make sure my fitness tracker's data syncs to AIA Vitality so I can receive points?

Remember to sync your Fitbit device with the Fitbit app by opening it frequently. Do the same with your AIA Vitality app on a regular basis to make sure data is synced between the two.

I've linked my Fitbit app but the above status still shows a "Pending" message. What's going on?

"Pending" will appear when AIA Vitality is waiting on your Fitbit app to send us your recent activity data. If this message persists after 48 hours, please check that your Fitbit account has been saving your activity data correctly.

I haven't received points for my activity today even though I have qualified?
Sometimes the points can take up to 24 hours to allocate.