To unlink Fibit, please click on ‘Unlink my Fitbit’.
To link your Fitbit account:
- Ensure you have a Fitbit account and have linked your Fitbit device(s) to that account via the Fitbit app for iOS, Android or www.fitbit.com/au
- In your AIA Vitality account, click on 'Link my Fitbit'
- Log in using your Fitbit account username and password
- Make sure you give us access to your "Profile" data when prompted
We're just updating things on our end. Please check back later.
Your Fitbit app will send us your most recent activity data shortly. If nothing appears after 48 hours, check your Fitbit account has been saving your data correctly.
Annual limit: 15,000 points
Daily limit: 100 points
Physical activity tracking
With this app, you can track your steps, calories, heart rate and speed, which contributes towards your Physical activity points:
Steps
per day
50 points
= 7,500 steps
100 points
= 12,500 steps
Calories
per day
50 points
= 30 mins exercise
+ 150 calories burned
(300 cals/hour)
100 points
= 30 mins exercise
+ 300 calories burned
(600 cals/hour)
or
= 60 mins exercise
+ 300 calories burned
(300 cals/hour)
Speed
per day
50 points
= 30 mins exercise
averaging 4 km/hour
100 points
= 30 mins exercise
averaging 7.2 km/hour
or
= 60 mins exercise
averaging 4 km/hour
Heart rate
per day
50 points
= 30 mins exercise
averaging more than 60%
of your age's max heart rate
100 points
= 30 mins exercise
averaging more than 70%
of your age's max heart rate
or
= 60 mins exercise
averaging more than 60%
of your age's max heart rate
Activities that count towards "Physical activity points"
Annual limit: 2,000 points
Daily limit: 10 points
A good night's sleep is important for your physical and mental wellbeing.
Sleep
per day/night
10 points
= 7 hours or more
Annual limit: 4,800 points
Every 3 months: 1,200 points
Track your meals to earn 1,200 points per calendar quarter.
Track meals
every 3 months
1,200 points
= 3 meals per day (for 7 consecutive days)
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How do I make sure my fitness tracker's data syncs to AIA Vitality so I can receive points?
Remember to sync your Fitbit device with the Fitbit app by opening it frequently. Do the same with your AIA Vitality app on a regular basis to make sure data is synced between the two.
I've linked my Fitbit app but the above status still shows a "Pending" message. What's going on?
"Pending" will appear when AIA Vitality is waiting on your Fitbit app to send us your recent activity data. If this message persists after 48 hours, please check that your Fitbit account has been saving your activity data correctly.
I haven't received points for my activity today even though I have qualified?
Sometimes the points can take up to 24 hours to allocate.