Fitbit

    

Link or unlink device or app
Fitbit Loading

To unlink Fibit, please click on ‘Unlink my Fitbit’.

To link your Fitbit account:

  1. Ensure you have a Fitbit account and have linked your Fitbit device(s) to that account via the Fitbit app for iOS, Android or www.fitbit.com/au
  2. In your AIA Vitality account, click on 'Link my Fitbit'
  3. Log in using your Fitbit account username and password
  4. Make sure you give us access to your "Profile" data when prompted

We're just updating things on our end. Please check back later.

Your Fitbit app will send us your most recent activity data shortly. If nothing appears after 48 hours, check your Fitbit account has been saving your data correctly.

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Need a fitness device to link up to AIA Vitality? We've got you covered. 

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FAQs

How do I make sure my fitness tracker's data syncs to AIA Vitality so I can receive points?

Remember to sync your Fitbit device with the Fitbit app by opening it frequently. Do the same with your AIA Vitality app on a regular basis to make sure data is synced between the two.

 

I've linked my Fitbit app but the above status still shows a "Pending" message. What's going on?

"Pending" will appear when AIA Vitality is waiting on your Fitbit  app to send us your recent activity data. If this message persists after 48 hours, please check that your Fitbit account has been saving your activity data correctly.

 

I haven't received points for my activity today even though I have qualified?
Sometimes the points can take up to 24 hours to allocate.